Return, Cancellation & Refund policy
At Shree Vaibhav Industries, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Since the products are all Groceries products, all the products once purchased are non-returnable.
Shree Vaibhav Industries is not responsible for any damage caused after delivery
In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call on 0257-2211938 or email us within 24 hours of delivery. Our Customer Care will be happy to assist you
- [email protected] (for shipment related queries & any other queries)
Cancellation of order is permitted only until the order is not shipped. Once the order is shipped it cannot be cancelled / returned / exchanged or refunded unless there is any shipment or quality related issue.
Exchange of products will be accepted only if the products are returned in a saleable condition with the original receipt/tags intact and in their original packaging, in an undamaged condition and subject to following terms:
- Returns and exchanges requests will be subject to checking and vetting by Shree Vaibhav Industries.
- Damages due to neglect, improper usage or storage will not be covered under this Policy.
- Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
- No Refund shall be made once goods are sold
All products once purchased are non-refundable. In general, an item may be eligible for return within 7 days from the date of Product Delivery if it is delivered in a physically damaged condition.
Shipping Policy
- We aim to make your online shopping a hassle-free experience so our shipping methods and policies are designed to get your order to you quickly and efficiently.
- Delivery Times
- Your order will be on its way soon and handle with most care by our delivery professional check our shipping schedule below to see just how long your order will take:
- DISCLAIMER
- Kindly note that below-given shipping schedule is invalid during the spread of COVID-19. Due to transportation barriers the normal shipping time is 8-10 working days PAN India. Temporarily No Delivery Service In The Lockdown Areas / Containment Zones. To avoid inconvenience kindly contact us before ordering.
- Delivery Schedule
- Within Maharashtra: 2-4 working days
- Metro Cities: 2-5 working days
- Zone 1A and 1B: 5-7 working days
- Zone 2: 6-7 working days
- Zone Structure:
- Metro Cities: Mumbai, Bangalore, Chennai, Delhi, Kolkata
- Zone 1A: State Capital and key Tier 1 Cities
- Zone 1 B: Tier 2 and Tier 3 Cities
- Zone 2: Rest of India
- Zone Details:
- Zone 1A:Agartala, Ahmedabad, Aizwal, Bangalore, Bhopal, Bhubaneshwar, Chandigarh, Chennai, Srinagar, Dehradun, Delhi, Gandhinagar, Gangtok, Hyderabad, Itanagar, Imphal, Jaipur, Kolkata, Lucknow, Mumbai, Nagaland, Jammu, Panaji, Patna, Puducherry, Pune, Ranchi, Raipur, Shimla, Shillong, Tripura, Thiruvananthapuram.
- Zone 1B:Agra, Ajmer, Aligarh, Amravati, Amritsar, Asansol, Aurangabad, Bareilly, Belgaum, Bhavnagar, Bhiwandi, Bhopal, Bhubaneswar, Bikaner, Bokaro Steel City, Chandigarh, Coimbatore, Cuttack, Dehradun, Dhanbad, Durg-Bhilai Nagar, Durgapur, Erode, Faridabad, Firozabad, Ghaziabad, Gorakhpur, Gulbarga, Guntur, Gurgaon, Guwahati‚ Gwalior, Hubli- Dharwad, Indore, Jabalpur, Jaipur, Jalandhar, Jammu, Jamnagar, Jamshedpur, Jhansi, Jodhpur, Kannur, Kanpur, Kakinada, Kochi, Kottayam, Kolhapur, Kollam, Kota, Kozhikode, Kurnool, Lucknow, Ludhiana, Madurai, Malappuram, Mathura, Goa, Mangalore, Meerut, Moradabad, Mysore, Nagpur, Nanded, Nashik, Nellore, Noida, Palakkad, Patna, Pondicherry, Prayagraj, Raipur, Rajkot, Rajahmundry, Ranchi, Rourkela, Salem, Sangli, Siliguri, Solapur, Srinagar, Sultanpur, Surat, Thiruvananthapuram, Thrissur, Tiruchirappalli, Tirunelveli, Tiruppur, Ujjain, Bijapur, Vadodara, Varanasi, Vasai-Virar City, Vijayawada, Visakhapatnam, Warangal.
- Some circumstances may result in delayed shipping or delivery, and you will be updated about the same:
- Online payment issues
- Incorrect shipping addresses
- Orders held because items are out of stock
- Shipping Costs
- Our shipping & handling charges cover the expenses we incur to process pack and ship your order.
- Shipping charges do not apply to orders weighing 1 Kg and above.
- For orders below 1 Kg shipping charge of Rs. 60/- per order will be added.
- Please note that all shipping charges, including shipping surcharges, are calculated and shown on your order confirmation page.